Last Updated: [Insert Date]
Welcome to Cheap Figures Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our collectible figures and accessories. By accessing this website and making a purchase, you accept these terms in full.
1. Our Collectors Community
Cheap Figures Store specializes in high-quality collectible figures including Gundam models, Nendoroids, Scale Figures, and limited edition items from brands like Banpresto, SENTINEL, and Soul of Chogokin. Our store caters to passionate collectors worldwide who value both premium collectibles and exceptional service.
2. Website Use and Intellectual Property
2.1 Website Access
You are granted limited license to access and make personal use of this website. Commercial use or unauthorized reproduction of content is prohibited.
2.2 Product Images and Descriptions
All product images, descriptions, and specifications are property of Cheap Figures Store or our licensors. While we strive for accuracy, slight variations may occur between product images and actual items.
2.3 Collector Conduct
As part of our collector community, you agree to:
- Provide accurate account information
- Not use our site for fraudulent purposes
- Respect all intellectual property rights
- Not attempt to interfere with site operations
3. Orders and Purchases
3.1 Product Availability
All collectibles are subject to availability. Rare items like limited edition Chogokin figures may sell out quickly. We reserve the right to cancel orders for unavailable items.
3.2 Order Process
Your order represents an offer to purchase which we accept when we ship the item(s). You will receive an order confirmation email.
3.3 Pricing
Prices are shown in USD and include applicable taxes where noted. We reserve the right to adjust prices due to market conditions or supplier changes.
3.4 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. For pre-order items, payment is processed when the item ships.
4. Shipping and Delivery
4.1 Processing Time
Each collectible is carefully packaged with collector-grade protection. Please allow:
- 1-2 business days for order processing
- Additional time during peak seasons or for large orders
4.2 Shipping Options
We offer two shipping methods:
Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
Free Shipping: Free on orders over $50 via EMS (15-25 business days after shipping)
Delivery times are estimates and may vary based on destination and customs processing.
4.3 Shipping Restrictions
We ship worldwide except to certain Asian regions and remote areas not served by our carriers.
5. Returns and Refunds
5.1 Return Policy
We offer a 15-day return window from delivery date for most items. Exceptions include:
- Opened paint products (Alclad II, primer sets)
- Pre-order “final sale” items
- Limited edition figures with broken factory seals
5.2 Return Process
To initiate a return:
- Contact Collector Support at [email protected] within 15 days
- Provide order number, photos (for defects), and reason
- Receive return authorization
- Ship items to: Cheap Figures Store Returns, 2117 Preston Street, Hutchinson, US 67501
5.3 Refunds
Approved refunds will be processed to your original payment method within:
- Credit Cards: 3-5 business days
- PayPal: 1-3 business days
Original shipping fees are non-refundable except for defective items.
5.4 International Returns
International collectors are responsible for return shipping costs unless the return is due to our error. Mark packages as “Returned Goods” to avoid customs fees.
6. Product Care and Collector Responsibilities
To protect your collection and ensure satisfaction:
- Inspect packages immediately upon delivery
- Keep original packaging for 15 days
- Document any damage before opening sealed items
- Handle delicate items like Chibi figures and model kits with care
7. Limitations of Liability
Cheap Figures Store shall not be liable for:
- Minor variations in paint applications or manufacturing details inherent in collectible items
- Delays caused by customs, weather, or carrier issues
- Damages occurring after delivery
- Incorrect addresses provided by customers
Our maximum liability is limited to the purchase price of the item(s) in question.
8. Changes to Terms
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.
9. Contact Information
For questions about these Terms or your collection:
Cheap Figures Store
2117 Preston Street
Hutchinson, US 67501
Email: [email protected]
Thank you for being part of the Cheap Figures Store collector community. Happy collecting!
